RESIST Co® Return Policy last updated: 10/18/2023
Thank you for shopping at RESIST.
If, for any reason, “You” are not completely satisfied with a purchase “We” invite “You” to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with “Us”.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
(i) Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to RESIST Co®, 2829 Youree Drive Ste. 1 PMB 1065 Shreveport, Louisiana 71104.
(ii) Goods refer to the items offered for sale on the Service.
(iii) Orders mean a request by You to purchase Goods from Us.
(iv) Service refers to the Website.
(v) Website refers to RESIST, accessible from https://resistco.com
(vi) You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Return Policy Duration: Our return policy lasts for 14 days, starting from the day the package is delivered. Please initiate any return requests within this timeframe to ensure smooth processing.
Late Returns: Returns shipped back after the 14-day policy will be rejected. In such cases, the buyer will be responsible for covering the return label and the shipping cost back to the original address.
Defective or Wrong Items: If you encounter any defective or wrong shipped items, we will provide a return label for you to ship the defective/wrong item back to us.
Customer Dissatisfaction Returns: Returns due to dissatisfaction should be shipped back at the buyer’s expense and with an active tracking number. Please use reliable carriers such as UPS, DHL, or FedEx. We do not accept returns shipped via local Postal Services due to long delivery times, and any such packages will be rejected.
Customs Charges: For returns with customs charges, the buyer will be responsible for covering those costs. If a customer’s return includes customs charges, these must be paid first before we can proceed with the refund of the returned item/s.
Return Conditions: All returns must be in perfect original condition, including any original attachments such as tags, boxes, or dustbags, along with the original packaging. We reserve the right to refuse returns if the products have been worn, washed, or have any traces of use.
Declined Returns: In the event of declined returns, the order will be shipped back to the buyer, and any additional shipping charges will be borne by them.
Refund Process: Approved refunds will be made by bank transfer or via CashApp within 5 business days after receiving and approving the returns.
The following Goods cannot be returned:
(i) Products made to Your specifications or clearly personalized.
(ii) Products which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Unfortunately, Products on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
You are responsible for the cost and risk of returning the Products to Us. We will provide a return label for you to ship the defective/wrong item back to us.
We cannot be held responsible for Products damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Products or proof of received return delivery.
If the Products were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a credit will be applied to your account.
If the Products weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: support@resistco.com
By visiting any page on our website: https://resistco.com/
By phone number: (888) 300-6155
Our return policy applies to purchases made directly from RESIST. If you have purchased our products through an authorized retailer, please refer to their specific return policies.
In case of any discrepancies or concerns with your order, please reach out to our customer support team within 48 hours of delivery.
We value your satisfaction and strive to ensure that you are delighted with your RESIST purchase. If you have any further questions or require assistance, please do not hesitate to contact our dedicated customer support team.